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Serve them Right - Paperback

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    Author 1Kate Dickens
    Book DescriptionServe Them Right provides user-friendly advice on how to develop excellent customer-care skills within a multicultural workforce, leaving the customer not only satisfied, but also enthused. It focuses on practical issues that affect all service-oriented organizations “ whether it is a small or multinational enterprise “ demonstrating a typical customer care campaign and providing guidance on how to set benchmarks that everyone in customer service can achieve.
    FormatPaperback
    ISBN-101860630839
    ISBN-139.78186E+12
    LanguageEnglish
    Publication Date1999
    PublisherMotivate Publishing
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    Serve them Right - Paperback

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