Serve them Right - Paperback
AED 75.00(Inclusive of VAT)
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|Book Description||Serve Them Right provides user-friendly advice on how to develop excellent customer-care skills within a multicultural workforce, leaving the customer not only satisfied, but also enthused. It focuses on practical issues that affect all service-oriented organizations “ whether it is a small or multinational enterprise “ demonstrating a typical customer care campaign and providing guidance on how to set benchmarks that everyone in customer service can achieve.|