| Editorial Review | Buckman Lab's technical experts and far-flung sales force conduct dozens of virtual conversations each day, trading tips on arcane points of paper and leather making, water purification and sewage treatment. In the process, they've made this closely held, Memphis, Tenn., chemical company with USD300 million in annual sales, a leading practitioner in the emerging field of knowledge management. -The Wall Street Journal; "Buckman Labs has become a Mecca for other companies looking for "how-to" lessons in the art and science of knowledge management. Executives from AT&T, 3M, Champion International, International Paper company, and US West have made the pilgrimage to this small, privately held chemical company to look and learn. What they've seen is a company that is fast, global, and interactive, built on a system that is simple, powerful, and revolutionary." -Fast Company "Buckman doesn't just sell chemicals, it sells human chemistry." -BusinessWeek" |
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