X3 Mini Portable Projector 5G Wifi 6 BT 5.2 Android 11 Projector 4K 1080P Full HD Support 13000 Lumens Horizontal Keystone Correction Auto Led Projector 180°Rotating Projector

Trouble Shooting

1. Why Is the audio of the projector available but without display?

★ The video format is not supported by the projector.

★Encryption applied to the videos or media player which hods the video.

★If the lamp of the projector is off with only audio playing,the lamp is defective.Please contact seller for a replacement.

★ Try another HDMI cable if you select the HD input source.

2. How can I do if there is color distortion?

★ Make sure the video source has a fine resolution.

★Reset the projector to manufacturer setting: Enter"Settings"on the home page,then choose"Genera and select Factory reset.

3. How can I do if the remote is unresponsive?

★Make sure the batteries are installed correctly and the power is enough.

★Please make sure the IR receiver is not covered.

4. How should I do if there are small dots on display?

★Tap the projector slightly to shake off the dust which may be caused during installing or shipping.

*Clean the lens with clean non-woven fabrics.

5. Why does the projector is shut off during playing?

★Make sure the power plug is working and firmly fitted into the outlet.

*If the LED indicator on the projector is light up,but the fan doesn't work,please contact Digisand team for assistance.

*Overheat on the projector will activate built-in power-off protection panel.Restart the projector when it gets cooler.

★Please check if you set up the shutdown time.