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Publisher | Oxford University Press |
Author | Trish Stott, Rod Revell |
Language | English |
Book Description | This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector.Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry. |
Number of Pages | 112 |
ISBN 13 | 9780194574631 |
Book Format | Paperback |
Book Subtitle | English For The Hotel And Catering Industry |
Publication Date | 14-Oct-05 |
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