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| Publisher | IBM Press |
| Author | Larry Klosterboer |
| Language | English |
| What's In The Box | Book |
| Publication Date | 2010 |
| ISBN 13 | 9780131385658 |
| Book Format | Paperback |
| Book Description | The IT Infrastructure Library (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment's diverse components to gain accurate and timely information for better decision-making. |
| Edition Number | 2 |
| Number of Pages | 264 |
