About the Author | Emily Leachman is the Assistant Director for Public Services at Central Piedmont Community College, USA. She serves as the chair of the library’s internal training committee. Her previous publications include a chapter in Sustainable Online Library Services and Resources: Learning from the Pandemic (Bloomsbury Libraries Unlimited, 2022). Leachman is an active member of the North Carolina Library Association and the North Carolina Community College Library Association. When not at work, she is an avid quilter.Garrison Libby is the Head of Research Services at the University of North Carolina at Charlotte, USA, where he supports a team leading research and instructional services. Prior to that, he spent many years working in public service, instruction, and leadership roles in community college libraries. He has published articles in Internet Reference Services Quarterly and Virginia Libraries, as well as a chapter in Sustainable Online Library Services and Resources: Learning from the Pandemic (Libraries Unlimited). |