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Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

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Product Overview
Specifications
PublisherWiley
ISBN 139781119326038
ISBN 109781119326038
AuthorEric Berridge
Book FormatHardcover
LanguageEnglish
About the AuthorERIC BERRIDGE is the CEO of Bluewolf, an IBM Company, the leading global consulting agency for the cloud. As CEO, he drives the strategic direction of the firm, working with his executives and their teams to deliver extraordinary customer moments. He has more than 20 years of experience working with clients to improve business processes through enterprise technology solutions. He is a coauthor of Iterate or Die.
Publication Date2016-11-22
Number of Pages272 pages
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