• usp_easy_retunsFree & Easy Returns
  • usp_best_dealsBest Deals

Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way

114.00
131.00 
Inclusive of VAT
Saving:
17.00 
12% Off
nudge icon
Free Delivery
nudge icon
Free Delivery
noon-marketplace
Get it by 21 - 26 June
Order in 21 h 48 m
VIP ENBD Credit Card

Delivery 
by noon
Delivery by noon
High Rated
Seller
High Rated Seller
Cash on 
Delivery
Cash on Delivery
Secure
Transaction
Secure Transaction
Product Overview
Specifications
PublisherFriare LIV Konsult; Standard Edition
ISBN 139789187489563
ISBN 109187489562
AuthorLIV Larsson
Book FormatPaperback
LanguageEnglish
Book DescriptionNowadays people expect to be treated well when they go to the dentist, the supermarket or when they are connecting with their IT-support. If they are not they might turn to someone else the next time they need that service or product. Being professional and staying human might be the biggest competitive advantage of our time. It is said that the cost of attracting a new customer is six times the cost of keeping an old one. This book clarifies how you can be professional and human at the same time. Actually the author claims that it is only when you are truly human that you can be professional. Communication tools for many different kinds of situations. Support in dealing with "difficult people" or challenging dilemmas. Plenty of useful ideas that can be implemented directly. And much more...
Publication Date13 August 2017
Number of Pages172 pages
Cart Total  114.00

We're Always Here To Help

Reach out to us through any of these support channels

Shop On The Go

App StoreGoogle PlayHuawei App Gallery

Connect With Us

mastercardvisatabbytamaraamexcod