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| Publisher | Productivity Press |
| ISBN 13 | 9781439852989 |
| ISBN 10 | 1439852987 |
| Author | Steven Dinkin |
| Language | English |
| Book Description | This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial. |
| Publication Date | 4 April 2011 |
| Number of Pages | 140 pages |
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