The IT Professional's Business and Communications Guide Paperback English by Johnson, Steven - 23 August 2013

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Book Subtitle	A Real-World Approach To CompTIA A+ Soft Skills
Book Description	Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you'll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses--and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.
About the Author	Steven Johnson, A+, i--Net+, and CWNP, is the managing editor for PrepLogic, a leading training provider focusing on IT certification preparation. As a consultant, he also concentrates on a variety of IT certifications, including Microsoft and Cisco.
Publication Date	23 August 2013
Number of Pages	240

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